BME

Shipping & Returns

(the details)

At BME, we're committed to making your shopping experience simple and seamless. Please review our shipping and returns policy before placing your order.

(01.)

Order Processing

  • ✳All orders are processed within 2–4 business days after payment is confirmed.
  • ✳Processing time covers preparation and packaging before your order is dispatched.
  • ✳Orders placed on weekends or public holidays are processed the next business day.

(02.)

Delivery Times

[ NIGERIA ]

4–7 DAYS

business days after dispatch

[ INTERNATIONAL ]

7–14 DAYS

business days after dispatch

Delivery times are estimates and may vary due to courier delays, public holidays, customs clearance, weather, or other circumstances beyond our control.

(03.)

Shipping Fees

  • ✳Shipping fees are calculated at checkout based on your delivery destination.
  • ✳For international orders, any customs duties, taxes or import charges imposed by your country are the responsibility of the customer.

(04.)

Order Tracking

Once your order has been dispatched, tracking details will be provided where available. Please make sure your delivery address and contact information are accurate before completing your order. BME is not responsible for delivery issues caused by incorrect or incomplete information provided at checkout.

(05.)

Returns & Exchanges

ALL SALES ARE FINAL.

  • ✳Due to the nature of our products and hygiene considerations, we do not accept returns or exchanges for items that have been worn, installed, altered, washed, styled or otherwise used.
  • ✳Products must remain unused and in their original condition and packaging to be eligible for consideration in the event of an incorrect, damaged or defective order.

(06.)

Damaged or Incorrect Orders

  • ✳If your order arrives damaged, defective or incorrect, contact us within 48 hours of delivery.
  • ✳Send your order number and clear photos or videos of the item via WhatsApp: 090 6402 7563.
  • ✳If the issue is confirmed to be an error on our part, we will provide an appropriate resolution, which may include a replacement or refund.

(please don't return an item without contacting us and receiving approval first)

(07.)

Refunds

  • ✳Where a refund is approved, it will be issued to the original payment method within 5–10 business days.
  • ✳Original shipping fees are non-refundable unless the issue was caused by an error on our part.

Nothing in this policy is intended to limit any consumer rights that may apply under the laws of your country.